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Investigations & Hearings

The public trusts the College to address concerns about a veterinarian’s practice or conduct. The College oversees the professional conduct of Ontario’s veterinarians as it responds to concerns and investigates complaints about veterinarians in Ontario.


Conduct issues are screened by two Committees (Executive and Complaints) depending on the concern and the breadth of the investigation necessary. A panel of peers, including a public representative, review and examine the details of each case. Issues of fitness to practice or impairment are dealt with by the Executive Committee and separately from discipline. 

Case decisions made from this process can include: 

  • closed with no action 
  • closed as frivolous and vexatious 
  • advice related to improving practice 
  • seeking an agreement for remedial activity 
  • referral to the discipline process

Filing a Complaint

If you are thinking about filing a complaint, the College team can assist you with information on the complaints process.